¿Cómo cuidar tu joyería?
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Do you have a warranty?
Yes! For 6 months from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us via WhatsApp.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
Absolutely! Contact us via WhatsApp to create your signature piece.
Políticas de envíos sobre envíos
Shipping
We ship within Mexico and USA via UPS.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us via WhatsApp. Our customer service is available Monday through Friday from 8am until 7pm.